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Frequently asked questions
Is Segriva free to use?
Segriva Sakura Studio is free to sign up and explore. You bring your own API keys for AI features (OpenAI, ElevenLabs, HeyGen, etc.) — we never charge a mark-up on AI usage. Paid plans for higher storage limits and team features are coming soon.
What AI providers does Segriva support?
Segriva integrates with OpenAI (GPT-4.1, GPT-4o, o-series), Google Gemini, Anthropic Claude, Sarvam, and Ollama for text generation; Whisper (local & cloud) for transcription; ElevenLabs, OpenAI TTS, Google TTS, and Azure TTS for voice; and HeyGen and Synthesia for avatar video.
Does my video data leave my machine on the desktop app?
No. The Segriva desktop app runs the full pipeline locally. Your media files, database, and rendered outputs stay on your device. Data only leaves when you explicitly trigger a publish or cloud sync action.
How does automatic translation work?
When a translation provider is configured (e.g., DeepL, Google Translate, or a GPT-based provider), incoming news articles and video transcripts are automatically translated into your chosen target language. The source and translated text are stored separately; the original is always preserved.
How many languages does Segriva support?
Over 60 languages for translation and multilingual workflows, including major European, South Asian, East Asian, Middle Eastern, and African languages. Avatar TTS languages depend on your chosen voice provider.
Can I run Whisper transcription locally?
Yes. The desktop app bundles a Whisper sidecar that runs Python-based transcription entirely on-device. You can also use OpenAI Whisper API via the cloud for faster processing.
How do I invite teammates to my workspace?
Workspace invitations are available in the workspace settings panel. Enter your teammate's email and they will receive a link to join. Role-based access control is on the roadmap.
I configured HeyGen but no avatars are showing. Why?
Make sure you have saved a valid HeyGen API key in Settings → AI Providers → AI avatar (Track A). The avatar grid fetches from HeyGen in real-time using your key. If the key is missing or invalid, the picker falls back to manual text input.
Still need help?
Our support team typically responds within one business day.